Hitch Privacy Policy

Introduction

Hitch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

Personal Information

• Email Address: Used for account creation and authentication
• Name: Optional full name for personalization
• Device Information: Device ID for anonymous link storage before account creation

Link Data

• URLs: Links you save to the app
• Metadata: Automatically extracted title, description, and images from saved links
• Folder Organization: Custom folders and tags you create

Usage Data

• App Usage: Features used, time spent in app
• Error Reports: Crash logs and error information (via Sentry)
• Analytics: Anonymous usage statistics

How We Use Your Information

• Core Functionality: Save, organize, and manage your links
• Authentication: Secure login and account management
• Personalization: Customize your experience with folders and preferences
• Improvements: Analyze usage patterns to improve the app
• Support: Provide customer support and troubleshoot issues

Data Storage and Security

• Encryption: All data is encrypted in transit and at rest
• Secure Storage: Data stored on Google Firebase / Firestore with enterprise-grade security
• Access Control: Strict access controls and authentication
• Regular Audits: Security practices regularly reviewed and updated

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

• Service Providers: Trusted partners who help operate our service (Google Firebase, Sentry, Groq AI)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

Your Rights

• Access: Request a copy of your data
• Correction: Update or correct your information
• Deletion: Delete your account and associated data
• Portability: Export your data in a standard format
• Opt-out: Unsubscribe from communications

Data Retention

• Account Data: Retained while your account is active
• Anonymous Links: Automatically deleted after 30 days if not migrated to an account
• Analytics: Aggregated data retained for service improvement

Children's Privacy

Hitch is not intended for children under 13. We do not knowingly collect personal information from children under 13.

International Users

If you are using Hitch from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy in the app and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@gethitch.app
• Address:

Compliance

This Privacy Policy complies with:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Children's Online Privacy Protection Act (COPPA)